Case Studies

Absolute Vinyl – Local vinyl fence fabrication and installation shop

Hello my name is Danny, I am the owner of Absolute Vinyl Inc. We are a local vinyl fence fabrication and installation shop. We have consistently dealt with over 500 leads in each of the past 4 years. We thought we were doing a good job of dealing with these leads; follow up calls, scheduling and the like, but after a consulting company took a look at our business, it was made quite clear that lots of leads and receivables were slipping through the cracks. It costs a lot of money to generate a lead and the last thing I want to do is loose it. This past winter, we did some research to try and find a software package that would help us handle all of our potential customers.

We researched several companies and finally made the decision to go with this solution. The decision maker for us was two fold. First, we liked the fact that our information could be accessed from any computer with internet access (compared to only being able to retrieve information from computers that have the program installed on it); and secondly, we were extremely impressed by the knowledge and service of the sales and support staff.

By saving the leads that would have otherwise slipped through the cracks, this system ultimately pays for itself. In addition, the time factor is almost priceless. This tool has made my job easier as well as more profitable.

Thank you!

Danny Wyrwas
Owner
Absolute Vinyl
Billings, MT

Housemaster Home Inspectors – Home inspection service

Earlier this year my company, HouseMaster Home Inspectors, began using this product to book, schedule, and track our home inspections.   I was one of the first to test this system and was skeptical at first, since the last three software programs we had tried were much too cumbersome to be useful.   Frankly, I was astonished at the ease of use and the simplicity of customizing it to reflect my personal preferences.  What truly sets this apart from the competition is their customer service.  My main contact spent several hours training me and was always available to walk me through anything that stumped me.

Now I use the tool for all aspects of our home inspection business, and honestly it takes me 1/3 of the time to do my work.    I would recommend this solution to anyone looking to improve their work flow.

Susan Gingras
Owner
HouseMaster Home Inspection
Lake Norman, NC